Contact Us and Hours of OperationUpdated 12 days ago
We’re happy to help! Our Colorado-based Customer Service Team is available 7 days a week to assist you.
🕘 Customer Service Hours:
- Live Chat & Email:
- Monday–Friday: 8:30 AM – 6:00 PM MST
- Saturday–Sunday: 9:00 AM – 4:00 PM MST
💬 Chat: Visit TRUEWERK.com and click the "Chat with Us" icon for the fastest response.
📧 Email: [email protected] (we’ll respond within one business day).
📞 Voicemail: (877)-779-9495 (we'll reply within one business day).
**Please note, orders cannot be changed, modified or canceled once they've been placed.
TRUEWERK Holiday Closures:
Please be aware that TRUEWERK and our fulfillment center will be closed on the following holidays, which may affect order processing and fulfillment times:
- New Year's Day (January 1st)
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Juneteenth (June 19th)
- Labor Day
- Indigenous People's Day
- Veteran's Day
- Thanksgiving Day
- Christmas Day
Thank you for your understanding!