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Contact Us and Hours of OperationUpdated 12 days ago

We’re happy to help! Our Colorado-based Customer Service Team is available 7 days a week to assist you.

🕘 Customer Service Hours:

  • Live Chat & Email:
    • Monday–Friday: 8:30 AM – 6:00 PM MST
    • Saturday–Sunday: 9:00 AM – 4:00 PM MST

💬 Chat: Visit TRUEWERK.com and click the "Chat with Us" icon for the fastest response.

📧 Email: [email protected] (we’ll respond within one business day).

📞 Voicemail: (877)-779-9495 (we'll reply within one business day). 


**Please note, orders cannot be changed, modified or canceled once they've been placed. 


TRUEWERK Holiday Closures:

Please be aware that TRUEWERK and our fulfillment center will be closed on the following holidays, which may affect order processing and fulfillment times:

  • New Year's Day (January 1st)
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth (June 19th)
  • Labor Day
  • Indigenous People's Day
  • Veteran's Day
  • Thanksgiving Day
  • Christmas Day

Thank you for your understanding!

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