Shipping PolicyUpdated 16 days ago

Shipping Policy

We offer a variety of shipping options to get your order to you as quickly and affordably as possible.

Domestic Shipping (USA)

✅ Free Ground Shipping – Available for orders of $100+ after discounts (excludes Hawaii & Alaska).
✅ Carrier – Ground shipping is handled by DHL, with final delivery by USPS.
🚫 Free shipping is not available for orders over $9,999.99.

Shipping Rates & Delivery Times:

• Standard Ground: $9.95 (7-9 business days, excluding weekends & holidays).
• Expedited:
  • $19.95 for orders under $1,999.99 (3-4 business days).
  • $49.95 for orders $2,000 - $10,000 (4-5 business days).

Hawaii & Alaska

📦 Flat rate shipping: $29.95
📆 Delivery time: 14-21 business days

International Shipping (Canada Only)

🌍 We currently only ship internationally to Canada.

• Free Shipping: Orders $129+ after discounts.
• Standard Shipping: $19.95 for orders under $129.
  🚫 Expedited shipping is not available for international orders.
  💰 Duties & Fees – Assessed at checkout.

For international shipping questions or order tracking, please contact Passport Customer Service:
📩 [email protected] or use the link in your shipping confirmation email.

Order Processing Times

📦 Orders are picked, packed, and shipped within 1-2 business days (Monday–Friday).
⏳ Cutoff time: Orders placed after 1:00 PM MST begin processing the next business day.
🛑 Weekend Orders: Orders placed after 1:00 PM MST on Friday may not ship until Tuesday.