How do I track my order?Updated 19 days ago

📦 Before Your Order Ships

Once you place your order, our warehouse team gets to work! Orders are typically picked, packed, and shipped within 1–2 business days, excluding weekends. Orders placed after 1:00 PM MST begin processing the following business day. If you place an order after 1:00 PM MST on Friday, your order may not ship until the following Tuesday.

You will receive an email and/or SMS notification with your tracking details as soon as your order ships.

✅ How to Check Your Order Status Before It Ships

You can view your order status anytime at: tracking.truewerk.com

Enter your email address, order number, or tracking number to see your current order status, including whether your order is still processing or preparing for shipment.

 🚚    Once Your Order Ships

After your order has shipped, you will receive an email and/or SMS with your tracking number. You can continue to use tracking.truewerk.com for the most up-to-date tracking information and estimated delivery date.