Domestic ExchangesUpdated 2 months ago

🔄 Domestic Exchanges

We offer FREE size and color exchanges on all domestic orders within 60 days of the purchase date. The item must be unworn with tags attached.

👕 Exchanges Available For:
✔️ Same item, different size or color
✔️ For a different product or international exchanges, please return for store credit to purchase your desired item. 

📦 How to Start an Exchange

1️⃣ Visit our Return and Exchange Portal.
2️⃣ Have your order number & shipping zip code ready.
3️⃣ Select a new size and/or color of the same product.
4️⃣ Print your prepaid shipping label and send back the original item.

🚫 Do not combine returns or exchanges for different orders—they must be processed separately.

🔄 Processing & Availability

✔️ Exchanges are subject to stock availability.
✔️ Once we receive and verify your return, we’ll ship your replacement.
✔️ If the item is no longer available, we’ll issue a refund to your original payment method.
🚫 Sale pricing cannot be extended to items that were not part of your original order.

⚠️ Important Notes:

• All returns and exchanges are subject to inspection upon arrival.
• If an item is missing or not in acceptable condition, you may be responsible for the cost.

🔗 Click here to review our full return policy on TRUEWERK.com.